Field Service Bulletin

PTP450 Radios in Canada Shall Enforced IC Regulations

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Document Number:

FSB9070

Revision:

001v001

Application:

Global

Effective Date:

November 22, 2017

Expiry Date:

N/A

Bulletin Type:

Warranty Service

Informational

Customer Specific

Severity Recommendation:

High – Perform immediately

Medium – Perform at next scheduled maintenance

Low – Perform when system exhibits symptoms

Subject:

PTP450 Radios in Canada Shall Enforced IC Regulations

Symptom:

Innovation, Science and Economic Development (ISED) Canada Radio Standard Specification RSS-247 Iss2 does not permit the ‘capability’ of transmitting in the 5600-5650 MHz band. For compliance with ISED standards all PTP 450 radios used in Canada must apply the Country License Key for Canada.

Current Status of Investigation:

Ensure that all PTP 450 Radios deployed in Canada are installed with the Country License key for Canada.

Resolution:

If PTP 450 Radio are deployed in Canada, the country code on the Radio must use a license derived from Country “Canada”:

Step 1: Go to https://support.cambiumnetworks.com/licensekeys/pmpregion
Step 2: Enter the Radio MAC address, choose the Country name as “Canada” and Submit. The Canada License Key will be generated and made available for download.
Step 3: Login to the radio, follow the steps in the 15.1.1 PTP 450 User Guide Chapter 7: General Configuration to start the Installation Wizard and enter the new Canada License Key.

If you have questions or concerns, please contact Cambium Technical Support at the following: https://www.cambiumnetworks.com/support/contact-support/

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