Field Service Bulletin

PTP 650 Radio’s in Canada should enforce IC regulations

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Document Number:

FSB9069

Revision:

001v001

Application:

Global

Effective Date:

October 27, 2017

Expiry Date:

N/A

Bulletin Type:

Warranty Service
Informational
Customer Specific

Severity Recommendation:

High – Perform immediately
 
Medium – Perform at next scheduled maintenance
 
Low – Perform when system exhibits symptoms
Subject:

PTP 650 Radio’s in Canada should enforce IC regulations

Symptom:

Innovation, Science and Economic Development (ISED) Canada Radio Standard Specification RSS-247 Iss2 does not permit the ‘capability’ of transmitting in the 5600-5650 MHz band. For compliance with ISED standards all PTP 650 radios used in Canada must apply the Country License Key for Canada

Current Status of Investigation:

Ensure that all PTP 650 Radios deployed in Canada are installed with the Country License key for Canada

Resolution:

If PTP 650 Radio are deployed in Canada, the country code on the Radio must use a license derived from Country “Canada”:

Step 1: Go to https://support.cambiumnetworks.com/licensekeys/ptp650

Step2: Enter the Radio MAC address, choose the Country name as “Canada” and Submit. The Canada License Key will be generated and made available for download

Step 3: Login to the radio, follow the steps in Chapter 6 of the PTP 650 Series User Guide to start the Installation Wizard and enter the new Canada License Key

NOTE: To ensure compliance with local regulations the End User/Installer of the Radio is responsible for ensuring that the Radio is installed in accordance with the Installation Instructions

If you have questions or concerns, please contact Cambium Technical Support at the following: https://www.cambiumnetworks.com/support/contact-support/

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