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Cambium Care Prime is best for customers with …
- SLAs they must meet for their own customers
- Mission-critical networks
- Large and/or complex networks
- Support team that has to support a wide variety of network elements and may not have deep knowledge of Cambium products
- Appreciation for close working relationship with their support vendor
- Don’t want to stock spares and want the assurance of rapid turnaround for hardware repair/replacement
- Support contracts with other network equipment vendors and who understand that good support comes with a price tag
