Overview
Prior to implementing Cambium Networks’ cnHeat, Crowsnest Broadband faced substantial obstacles in prequalifying customers for service. The dense tree cover and challenging terrain meant that approximately 30-40% of scheduled installations were unsuccessful. Technicians frequently discovered obstacles like trees blocking line-of-sight connections, resulting in wasted time and resources. This inefficiency not only reduced the number of successful installations but also led to customer dissatisfaction and increased operational costs.
Crowsnest Broadband adopted Cambium Networks’ cnHeat, an advanced RF planning tool that provides highly accurate coverage predictions using LiDAR data.
