FIELD SERVICE BULLETINPMP 450b Subscriber Module Incorrectly Programmed.
|
Document Number | FSB9091 |
| Revision | v0001 | |
| Download the PDF version | Application | Global |
| Effective Date | February 15, 2024 | |
| Expiry Date | N/A |
| BULLETIN TYPE | SEVERITY RECOMMENDATION | ||
| Warranty Service | High – Perform immediately | ||
| X | Informational | Medium – Perform at next scheduled maintenance | |
| Customer Specific | X | Low – Perform when system exhibits symptoms | |
SUBJECT: PMP 450b Subscriber Module Incorrectly Programmed. image via cnMaestro.
MODEL / SYSTEM AFFECTED: PMP 450b Subscriber Module part # C050045B022A.
REASON FOR Bulletin:
This bulletin is to advise customers that some PMP 450b subscriber modules
(C050045B022A – backhaul capable) were incorrectly programmed as a PMP 450b SM
(C050045C012A – not backhaul capable)
Recommendation/Resolution:
Customers attempting to configure their PMP 450b SM (C050045B022A) in PTP mode will not be able to do so as it may be programmed as a model (C050045C012A).
To see if your device is impacted, look at the GUI main status page for the “Board Model” to verify which of the following your SM has been programmed.
Part number C050045B022A – PMP 450b SM, backhaul capable.
Part number C050045C012A – PMP 450b SM, not backhaul capable.
If you have questions or concerns, please contact Cambium Technical Support at the following:
https://www.cambiumnetworks.com/support/contact-support/
https://www.cambiumnetworks.com/support/contact-support/